Question Re: The SAP Marketing screen keeps on loading when click on "Adapt UI". in CRM and CX Q&A

The SAP Marketing screen keeps on loading when click on "Adapt UI".

Former Member — Fri, 08 Feb 2019 04:56:28 GMT

fiori-ui-adaption-mode.pngWhen we click on "Adapt UI" in profile screen of SAP Marketing on-premise. The window keeps on loading and nothing is loaded.

Screenshot attached for reference.

Can anyone help us in resolving this issue?

Re: The SAP Marketing screen keeps on loading when click on "Adapt UI".

ArnaudBuchholz — Fri, 08 Feb 2019 14:37:07 GMT

Hi,

Thank you for the screenshot. I would assume that an exception occurred and blocked the loading of the Adapt UI.

Would it be possible to undock the console window in order to maximize it and capture it by making sure the last line is visible? This would help.

Regards,

- Arnaud

Re: The SAP Marketing screen keeps on loading when click on "Adapt UI".

Former Member — Mon, 11 Feb 2019 07:33:06 GMT

error-adaptui2.pngerror-adaptui.png

Sreenshot attached

Re: The SAP Marketing screen keeps on loading when click on "Adapt UI".

ArnaudBuchholz — Thu, 28 Feb 2019 14:35:11 GMT

I am curious about the 403 errors, would it be possible to get the full URL (check the network tab)?