Question Re: SAP Customer checkout Manager connected to Other sap customer checkout Manager in CRM and CX Q&A

SAP Customer checkout Manager connected to Other sap customer checkout Manager

welsagh — Fri, 22 Feb 2019 20:20:42 GMT

Dear Friends,

I would like to know the way to connect One SAP Customer checkout Manager(In central office) to other other sap customer checkout managers( at Stores).

I have seen some of the features within SAP CCO Manager named to "Destination" and "Dispatcher," could any one give light on these features?

Thanks and regards

Arun Singh

Re: SAP Customer checkout Manager connected to Other sap customer checkout Manager

R_Zieschang — Mon, 25 Feb 2019 06:30:33 GMT

Hi Arun,

you can use the destination and dispatcher to post receipts to any 3rd party system (or other ccoms).

So define a destination e.g. like this:

And a Dispatcher:

Now everytime any CCO which is connected to this CCOm sends a POST Request to your destination with the whole receipt as body. E.g. like this:

In CCOm you can also see the current dispatch status for your receipts:

You can also have a look at the documentation in your cco\docs folder.

So please add your destination ccom as destination and the path for Receipts (in your dispatcher) should be /ReceiptController?action=postReceipt. I never tested it, but it should work.

Regards

Robert

Re: SAP Customer checkout Manager connected to Other sap customer checkout Manager

Former Member — Thu, 07 Mar 2019 06:44:33 GMT

Dear singharunkum1 ,

did that answer help?
Would you like further assistance?

Best regards,

Julian

Re: SAP Customer checkout Manager connected to Other sap customer checkout Manager

welsagh — Fri, 08 Mar 2019 12:28:01 GMT

Hello Julian,

Unable to ping destination what is path we have to input in destination screen ?

--ARUN

Re: SAP Customer checkout Manager connected to Other sap customer checkout Manager

anderson_schmitt — Wed, 13 Mar 2019 18:31:06 GMT

Hello Arun,

You can find further information regarding Destinations and Dispatcher in the SAP Customer Checkout Manager Guide

Destinations - On the Destinations tile, you can enter connection data from other SAP Customer Checkout managers and third-party systems.

Dispatcher

If these documentations helped you, please set my answer as "Right answer".
Thank you.
Best regards,
Anderson

Re: SAP Customer checkout Manager connected to Other sap customer checkout Manager

welsagh — Mon, 10 Jun 2019 09:26:44 GMT

Hello Julian,

Thanks for your support , Yes this is working on one site (Consolidation of receipts from 7 SAP CCO Managers).

Regards

Arun