Question Re: Remove or Disable the unwanted facets - Contact Profile in hybris marketing in CRM and CX Q&A

Remove or Disable the unwanted facets - Contact Profile in hybris marketing

arvinth — Wed, 08 Aug 2018 14:04:51 GMT

Dear Experts,

we are in yMKT On Premise 1709 SP01. For our customer - Contact or Corporate Account factsheeet we want to remove or disable the unwanted facets – as marked in the attachment. I couldn’t find SAP documentation. How do we remove this facets?

Many Thanks for your help.

Kind Regards, Arvinth

Re: Remove or Disable the unwanted facets - Contact Profile in hybris marketing

former_member226 — Thu, 09 Aug 2018 06:22:39 GMT

Hi,

You can remove the facet from contact or account factsheet as follow:

1. Check the PFCG role corresponding to Factsheet load. In my system 1709 OnPrem it is SAP_CEI_CFS.

2. Create a copy of this role and go to edit mode and check the hierarchy. Remove/delete the assignment of folder in account or contact hierarchy.

pfcg-custom-role.jpg

pfcg-standard-role.jpg

3. Generate the profile and assign the corresponding user to this profile and unassign the user from standard profile.

4. We are done with the change and just execute the following in order to clear cache and regenerate UI.

SE38 --> /UI5/APP_INDEX_CALCULATE Full Calculate , /UI2/DELETE_CACHE_AFTER_IMP , /UI2/INVALIDATE_GLOBAL_CACHES, /UI2/INVALIDATE_CLIENT_CACHES

And execute T Code: /IWFND/CACHE_CLEANUP and /IWBEP/CACHE_CLEANUP.

You should able to now see the changes in UI.

Before:

After

Thanks

Saurabh

Re: Remove or Disable the unwanted facets - Contact Profile in hybris marketing

arvinth — Thu, 09 Aug 2018 07:46:04 GMT

Dear Saurabh,

I tried with role SAP_CEI_TG_INI and didn't work then thought that they way I do is wrong.

Now I tried what you said it works fine.

Many Many Thanks.

Kind Regards,

Arvinth

Re: Remove or Disable the unwanted facets - Contact Profile in hybris marketing

Dara — Mon, 09 Nov 2020 07:44:06 GMT

Hi,

Is this still supported in higher version after 1709 on-prem?

Best Regards,

Dara

Re: Remove or Disable the unwanted facets - Contact Profile in hybris marketing

former_member226 — Mon, 09 Nov 2020 08:02:44 GMT

Hello daradara ,

In higher versions of SAP Marketing CLOUD, this UI has been deprecated as, a fiori UI profile for Spotlight Accounts or Contacts has been added which support UI Adaptation feature using which you can manage this.( I myself have used rearranging or hiding certain facets in contact profile ). However I haven't yet checked the same in OnPrem but since OnPrem and Cloud pretty much offers a feature parity, therefore I would expect the same would also apply for OnPrem. But please validate and confirm.