Question Re: Wrong warehouse when sales bill of materials is used in CRM and CX Q&A

Wrong warehouse when sales bill of materials is used

Former Member — Wed, 19 Dec 2018 11:16:15 GMT

Hi everyone,

I am stuck with a problem regarding the use of "sales bill of materials" (Verkaufsstückliste) with B1 and CCO. The problem is that the warehouse I defined in CCO is considered for the "main article", but not for the "sub articles". Tests show that the warehouse is taken from the "bill of materials" and is not overwritten when creating the invoice via CCO.

Example: The standard CCO warehouse is "02". Now I sell a BOM "123, warehouse 01", which consists of article "231, warehouse 01" and "345, warehouse 01". The warehouse of the BOM article "123" is correctly changed to 02, but the warehouse of "231" and "345" is left at 01. This obviously results in failed or wrong bookings.

Are BOMs not supported by CCO? A workaround is of course to change the warehouse in the BOM to the storewarehouse or create specific BOMs to use in the store, but these are no real solutions.

Am I missing something? Thanks in advance for your help!

Re: Wrong warehouse when sales bill of materials is used

anderson_schmitt — Wed, 19 Dec 2018 17:46:50 GMT

Hello Arne,

For further information about "Selling Bill of Materials in SAP Customer Checkout" access the Help link below:

Selling Bill of Materials in SAP Customer Checkout

There is also this blog, Topic 3.11

https://blogs.sap.com/2017/05/04/sap-customer-checkout-troubleshoot-and-faq/

If your question in answered, kindly select the answer as "Right Answer". This helps other member of the community to follow and easily locate answers.

Thank you.
Regards,
Anderson Schmitt

Re: Wrong warehouse when sales bill of materials is used

Former Member — Thu, 20 Dec 2018 08:20:05 GMT

Thank you Anderson, the provided links confirmed my suspicion. I will try to customize a solution 😉