sap c4c individual customer access restrictions

former_member598590 — Mon, 17 Dec 2018 14:21:57 GMT

Dear all

i am trying to restrict users to access "individual customers" view based on territory

but each time all individual customers shows

Re: sap c4c individual customer access restrictions

arun02_12 — Tue, 18 Dec 2018 03:42:08 GMT

Hello,

Check if the other Individual customers who does not belong to the logged in User's territory are assigned to any territory. If the Individual customers are homeless , they will be displayed to all the users.

Also it might also be due to Access forwarding, i.e, if the logged in user is the "Last Changed by" of the Individual customer, then he/she will have access to the customer irrespective of the Access restriction.

You can check how the user has access to a specific BO from the Administrator WC=> General settings => Users =>

Check User's Authorization.

I guess the view has everything self explanatory. You will have to enter the

Business User: Technical ID of the User

Business Object ID: BP ID of the customer for which the user is not supposed to have the access.

Business Object Type: 147 - Business Partner

Best Regards,

Arun

Re: sap c4c individual customer access restrictions

former_member598590 — Tue, 18 Dec 2018 08:35:55 GMT

Hello Arun,

Thanks a lot for you replay, yes i found that they are not assigned to any territory

Question Re: sap c4c individual customer access restrictions in CRM and CX Q&A

sap c4c individual customer access restrictions

Re: sap c4c individual customer access restrictions

Re: sap c4c individual customer access restrictions