Question Re: SAP Marketing Cloud Analytics - Report for Contact Data in CRM and CX Q&A

SAP Marketing Cloud Analytics - Report for Contact Data

SCHNEIDERT — Wed, 27 Jun 2018 11:58:58 GMT

Hi everyone,

is there a standard report in the SAP Marketing Cloud that shows all contact data (like ID-Origins with the IDs belonging to the Origins) and all interactions of a specific contact?

In Hybris Marketing on-prem I used the report CUAN_IC_DATA_PRIVACY_DISPLAY.

So it would be great to have something like that in the Marketing Cloud.

Use Case: A contact calls me and would like to know which data I stored for him in my system. By the new GDPR I have to provide that information.

So far I haven't found a suitable report in the Report Galery.

Best regards

Tobias

Re: SAP Marketing Cloud Analytics - Report for Contact Data

julian_jimenez — Wed, 27 Jun 2018 23:53:44 GMT

Hi Tobias,

I removed the tag referring to SAP Analytics Cloud as the question is not connected to this software.

Regards,

Julian

Re: SAP Marketing Cloud Analytics - Report for Contact Data

SCHNEIDERT — Thu, 28 Jun 2018 05:50:32 GMT

Hi Julian,

okay, I just thought maybe there's an analytics story for it because I also connected the Marketing Cloud with Analytics Cloud. But I think you're right.

Best regards

Tobias

Re: SAP Marketing Cloud Analytics - Report for Contact Data

nitin03 — Thu, 28 Jun 2018 15:46:16 GMT

Hi ,

Use Marketing Data Stewardship app in marketing cloud tenant and than click on browse contact origins data you have all details there.

For a specific contact or email address you can you inspect contact app.

Hope it helps.

Regards,

Nitin

Re: SAP Marketing Cloud Analytics - Report for Contact Data

SCHNEIDERT — Fri, 29 Jun 2018 10:20:59 GMT

Hi Nitin,

but is there also a possibility to print out the details for a specific contact?

Best regards

Tobias