https://community.sap.com/t5/crm-and-cx-q-a/adding-libraries-to-cctr-s-built-in-python/qaa-p/675699#M17436 <P>Hi Jaanus</P><P>I am quite certain someone has. Have you reviewed <A href="https://answers.sap.com/questions/462265/how-to-import-a-python-custom-library-ivr-custom-s.html">https://answers.sap.com/questions/462265/how-to-import-a-python-custom-library-ivr-custom-s.html</A>, all comments? Unfortunately this topic falls into a category where we can only provide partial, <EM>unofficial </EM>guidance. </P><P>Check whether you have copied the files to a correct folder structure under CEM VU, verify that the import definitions for the library are correct in the customizer file, and check the debug level CEM logs after trying to activate your IVR. Usually, if there problems with the syntax or any other erros while compiling, there will be descriptive errors displayed after "ImportFileDynamically" in the CEM logs. Can you see any errors? Please also see the example IVRs and customizers for some further hints. </P> Tue, 04 Dec 2018 14:55:37 GMT Former Member 2018-12-04T14:55:37Z https://community.sap.com/t5/crm-and-cx-q-a/adding-libraries-to-cctr-s-built-in-python/qaq-p/675698 <P>Hi!</P> <P>Has anyone successfully added libraries to CCtr's built-in Python?<BR />I installed the library with pip to another machine with the same Python version and copied the resulting files over into CEM's python folder but this doesn't seem to work - my customizer using those libraries doesn't seem to compile.<BR /><BR />Br,<BR />Jaanus</P> Wed, 21 Nov 2018 12:35:02 GMT https://community.sap.com/t5/crm-and-cx-q-a/adding-libraries-to-cctr-s-built-in-python/qaq-p/675698 Former Member 2018-11-21T12:35:02Z https://community.sap.com/t5/crm-and-cx-q-a/adding-libraries-to-cctr-s-built-in-python/qaa-p/675699#M17436 <P>Hi Jaanus</P><P>I am quite certain someone has. Have you reviewed <A href="https://answers.sap.com/questions/462265/how-to-import-a-python-custom-library-ivr-custom-s.html">https://answers.sap.com/questions/462265/how-to-import-a-python-custom-library-ivr-custom-s.html</A>, all comments? Unfortunately this topic falls into a category where we can only provide partial, <EM>unofficial </EM>guidance. </P><P>Check whether you have copied the files to a correct folder structure under CEM VU, verify that the import definitions for the library are correct in the customizer file, and check the debug level CEM logs after trying to activate your IVR. Usually, if there problems with the syntax or any other erros while compiling, there will be descriptive errors displayed after "ImportFileDynamically" in the CEM logs. Can you see any errors? Please also see the example IVRs and customizers for some further hints. </P> Tue, 04 Dec 2018 14:55:37 GMT https://community.sap.com/t5/crm-and-cx-q-a/adding-libraries-to-cctr-s-built-in-python/qaa-p/675699#M17436 Former Member 2018-12-04T14:55:37Z