Question Re: Hybris Marketing Cloud: Interaction Contact and Facets table view or report in CRM and CX Q&A

Hybris Marketing Cloud: Interaction Contact and Facets table view or report

former_member556067 — Tue, 06 Mar 2018 03:05:41 GMT

Hi,

I am working on the Hybris Marketing Cloud (without SAPGUI) and would like to test out the default logic for Contact Merge and Golden record.

Just wonder if there are any table to view or report to help understand the data in the system. For example a report to search for IDOrigin with a particular email, a list of facet record linked to particular contact etc.

Thanks,

Philip

Re: Hybris Marketing Cloud: Interaction Contact and Facets table view or report

Former Member — Tue, 06 Mar 2018 16:47:56 GMT

Hi Philip,

Try this report CUAN_IC_DATA_PRIVACY_DISPLAY.

You can search for contacts and then there FCET and Interaction data as well.

Thanks

Vineet

Re: Hybris Marketing Cloud: Interaction Contact and Facets table view or report

former_member475369 — Wed, 07 Mar 2018 03:19:47 GMT

Hi Philip,

You can also find the contact information in CUAND_CE_IC_ROOT and CUAND_CE_IC_FCET tables( DB_KEY of root table = PARENT_KEY of fcet table)

Also, there is a KBA explaining contact merge logic 2566017

Regards,

Amrit

Re: Hybris Marketing Cloud: Interaction Contact and Facets table view or report

former_member556067 — Wed, 07 Mar 2018 07:57:02 GMT

Sorry, forget to mention I am on Hybris Maketing Public Cloud, how may I run this report?

Re: Hybris Marketing Cloud: Interaction Contact and Facets table view or report

former_member556067 — Wed, 07 Mar 2018 07:59:17 GMT

Sorry, forget to mention I am on Hybris Maketing Public Cloud, how can I access these table as I do not have SE16N?