topic Re: Internet Service Request - Testing... in Application Development and Automation Discussions

Internet Service Request - Testing...

Former Member — Wed, 30 Nov 2005 10:46:05 GMT

Hi,

I created a new Internet Service Request in R/3 in QISRSCENARIO txn.

I had generated the appropiate Adobe Interactive Form also.

Now,I had defined a new workflow and in turn attached to this particular new scenario.

I designed this simple workflow which gets triggered with BUS7051 - RequestCreated Event.

Now, I want to test the complete ISR once in R/3 itself.

Is there any possibility of testing these ISR complete cycle in R/3 itself?

Let us know.

Regards,

Raja Sekhar

Re: Internet Service Request - Testing...

suresh_datti — Thu, 01 Dec 2005 13:23:21 GMT

Hi Rajasekhar,

PL use the function module 'ISR_PROCESS_REQUEST' to test the scenario in R/3. You will need authorizations for Notification types '56' & '57'. If you run into other issues, use the de-bug option to change the return code and continue..

Regards,

Suresh Datti

Re: Internet Service Request - Testing...

Former Member — Fri, 02 Dec 2005 09:04:31 GMT

Hi Suresh,

Well, Thanks for the function module. But I cant find any such function module in ECC 5.0, Why dont you suggest any other way.

BTW...I have one more doubt...

Now, I want to deploy this Custom ISR in Enterprise Portal 6.0, so could you let us know what to do?

Regards,

Raja Sekhar

Re: Internet Service Request - Testing...

Former Member — Fri, 02 Dec 2005 09:57:57 GMT

Transaction qisr can be used to test isr scenarios.

Regards,

Paul

Re: Internet Service Request - Testing...

Former Member — Fri, 02 Dec 2005 10:10:57 GMT

If you haven't already seen it check out the ISR Cookbook it contains a lot of useful info for building custom ISR Scenarios

https://websmp101.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700003321112001

Re: Internet Service Request - Testing...

Former Member — Fri, 02 Dec 2005 11:18:09 GMT

Hi Paul,

Thanks for reply.

Well, When I am trying to test my custom scenario using QISR txn, I cant find any output for this.

Like I am not understanding how to use this txn.

I have the cookbook which you have suggested.

Thanks & Regards,

Raja Sekhar

Re: Internet Service Request - Testing...

Former Member — Sat, 03 Dec 2005 05:34:08 GMT

Hi Paul,

I found something in that Cookbook to run these custom scenario in SAP EP.

Here is that...

The Adobe forms are technically part of the Web Dynpro application IsrForm in the Development Component (DC) ISR from the Software Component PCUI_GP.

If you want to use custom scenarios with Adobe forms in your Enterprise Portal, you need to define an iView based on the Web Dynpro application IsrForm and add it to your portal.

Well, as said, I created an IView for that WebDynpro Application IsrForm and passed my scenario as a parameter. But when I tried with a TEST RUN, I can see a RUNTIME ERROR in portal saying Scenario is not passed.

So could you help me out in finding the Application Parameter name for sending my Custom Scenario for the Above mentioned Application.

Regards,

Raja Sekhar

Re: Internet Service Request - Testing...

Former Member — Sat, 03 Dec 2005 07:18:39 GMT

Hi pple,

I have found out solution myself.

Well, here is the procedure.

a) Create a Custom ISR using the Transaction QISRSCENARIO and create the respective Interface and Form by choosing Adobe Interactive Form Builder ( Txn. SFP )

b) Now Create a WebDynpro Iview in Enterprise Portal passing the Scenario and Mode as Application parameters(I missed the Mode Application Parameter,that's the runtime error used to come).

c) Add this IView to appropiate Page.

d) Add this Page to appropiate Role.

e) Assign this Role to appropiate User Group which had certain targeted users.

f) Test the Iview and you can see your Form in EP.

Regards,

Raja Sekhar

Re: Internet Service Request - Testing...

Former Member — Wed, 15 Oct 2008 22:16:17 GMT

Hi Rajasekhar,

I had gone thru your posting related to ISR thats the reason i am asking this to you.

We are planning to automate HR Action Forms like New Hire,Pormotion and Termination. Initial plan

was to Use ABAP Webdynpro and Adobe Forms But due to SAP Installation (ECC 5.0 not supported ABAP Webdynpro) we could not use Abap webdynpro.

I would like to know can i Use ISR with Adobe Forms to achieve this? or is there any Best approach?

With ISR and Adobe Forms can i populate the form with more data from SAP ( like dropdown ) and trigger the workflow?

Any advice on this highly appreciated.

Kindly send me if you have any good documentation. I am already going thru ISR cookbook.

Regards