topic SAP OSS NOTES in Application Development and Automation Discussions

SAP OSS NOTES

Former Member — Wed, 16 Jan 2008 14:26:26 GMT

Hi experts!

I don't understand very much how can I know if a SAP note is applicable or not for my system. I know that if I go to System -> Status -> Component Information I can see the realease and level of the support package but in the note I see an specification of the release and version of the support package... that is the part that I don't understand very much... That means if the version is higer in the note and in the system the version is minor the note is applicable? I'm correct?

Thanks for the help!

Re: SAP OSS NOTES

Former Member — Wed, 16 Jan 2008 14:30:11 GMT

Hi Carlos, pls chk this.

OSS notes describe bugs/issues/problems in SAP software, provide the technical details and correction instructions.

Notes also sometimes cover 'features' (ie things that are not bugs) that cause ambiguous application behavior. Additionally, specific information relevant to releases, SAP strategy (eg when is support to a particular version going to end) regarding its products and so on is also provided via notes.

You have a search portal for SAP Notes which will tell you more about it.

You would a S-user id to logon to the OSS Notes. The S-user id is basically based on the installation number of your SAP system. You can get the user id from your BASIS. Once you get this then logon to this link:

http://service.sap.com/notes.

Check this:

Also check this document. It has the step by step procedures with screenshots to apply a Note.

http://www.sappoint.com/basis/snote.pdf

first you should have oss id then you can see oss note here

https://service.sap.com/notes

take a look thread

oss note is a document provided by SAP that described particular issue, usually with symptom, cause(the reason), solution provided, and some other info (correction instruction and code).

oss note has version, date issued, and categorized to application area (e.g BW, CRM, etc).

in practice, when error occured, normally there will be error number and message, that can be used to search oss note which in return may provide possible solutioon. some problem will have short dump, and in the dump, there is suggestion to search oss note with using keywords specified(program name, module name, etc.)

cheers,

Hema.

Re: SAP OSS NOTES

Former Member — Wed, 16 Jan 2008 14:46:16 GMT

i'll give you a short version

your observation is correct. if the note indicates a higher support package than the one installed in your systems, it is applicable.

to test such without having a look at the note's 'version' section, apply the note using t-code SNOTE. this transaction will tell you whether your note is applicable, obsolete or incompatible.

Re: SAP OSS NOTES

Former Member — Wed, 16 Jan 2008 14:49:29 GMT

Hi ,

Use Note Assistant i.e SNOTE transaction, to get information about your note,whether it is applicable or not.

Reward Points if helpful.

Regards,

Keerthi