topic Re: production support tools in Application Development and Automation Discussions https://community.sap.com/t5/application-development-and-automation-discussions/production-support-tools/m-p/2848576#M667381 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>Production support is tool means. </P><P></P><P>After implementing the project. If the client faces any problem he put the problem with detail explanation in that one. Support time will see that message and they will start modifying that one.</P><P></P><P>Simply it is like our sdn posting . If u get any problem somebody is seeing and solving the problem.</P><P></P><P>But it is company product the members will be only company employees.</P><P></P><P>Hope u Understood.</P><P></P><P>Rewardpoints if useful.</P><P></P><P>Regards</P><P>(YUGANDHAR.P)</P></BODY></HTML> Fri, 28 Sep 2007 08:54:12 GMT Former Member 2007-09-28T08:54:12Z production support tools https://community.sap.com/t5/application-development-and-automation-discussions/production-support-tools/m-p/2848575#M667380 <HTML><HEAD></HEAD><BODY><P>hi,</P><P></P><P> explaine me abt production support tools like MASTERO, FTP, PTS, DTS AND COMPASS.</P><P></P><P>hw will u handle tickets using these tools for handling </P><P> diff issues in support projects</P></BODY></HTML> Fri, 28 Sep 2007 08:29:17 GMT https://community.sap.com/t5/application-development-and-automation-discussions/production-support-tools/m-p/2848575#M667380 Former Member 2007-09-28T08:29:17Z Re: production support tools https://community.sap.com/t5/application-development-and-automation-discussions/production-support-tools/m-p/2848576#M667381 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>Production support is tool means. </P><P></P><P>After implementing the project. If the client faces any problem he put the problem with detail explanation in that one. Support time will see that message and they will start modifying that one.</P><P></P><P>Simply it is like our sdn posting . If u get any problem somebody is seeing and solving the problem.</P><P></P><P>But it is company product the members will be only company employees.</P><P></P><P>Hope u Understood.</P><P></P><P>Rewardpoints if useful.</P><P></P><P>Regards</P><P>(YUGANDHAR.P)</P></BODY></HTML> Fri, 28 Sep 2007 08:54:12 GMT https://community.sap.com/t5/application-development-and-automation-discussions/production-support-tools/m-p/2848576#M667381 Former Member 2007-09-28T08:54:12Z