topic WORKFLOW in Application Development and Automation Discussions

WORKFLOW

Former Member — Thu, 02 Aug 2007 09:53:02 GMT

Hi ,

I have created as workflow to be triggered when a sales order is created.

I have 2 different users.User1 and User2.When User1 creates the sales order the workitem must go to the User2 and when the User2 creates the sales order the Workitem must go to the User1.

But here what is happening is that ,irrespective who is creating the sales order it is going to the User1.Is it because the Agent assgned is the User1??

Thanks,

Supriya Manik.

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 10:16:40 GMT

Create a User group for all the people whoever creates a sales order and attach to the task.

and in the Excluder objects give the name WF_initiator, so that when a sales order is created except that created person a work item is sent when the USER GROUP is attached to the task.

Reward points for useful Answers

Regards

Anji

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 10:20:59 GMT

I am storing the sales orders in a custom table when i am creating the sales orders.

When I store the sales orders in the table I have a user assigned to it who has to get the work item.

When the workflow is initiated this user is taken and he has to get the workitem.

But thats not happening even i take the username variable in the expression.C

Help please.

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:18:27 GMT

hi ,

you re store your sales order in the custom table which ve username where the sales order created right?

steps.

1. you triggered the workflows at start event.

2.in activity you use the responsible agent as rule.

In rule u get the user name according your sales order no. in the custom table..

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:34:06 GMT

Where can we create the Rule for the agent?

Can you tell me the procedure?

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:36:28 GMT

From the TASK Screen (from PFTC Tcode) from menu

ADDITIONAL DATA-> AGENET ASSIGNMENT-> MAINTAIN

you can assign the agent to the task, such that wehn the WF triggered notification goes to that agent.

rEGARDS

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:38:56 GMT

you go for the transaction PFAC

in that you ve create option you create.

in category as-agent determination -function module to be executed.

in your function module you give all the conditions.

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:39:30 GMT

I cannot hard code the agent.The agant is variable here.

The user who creates the sales order must get the notification.

There could n number of users isnt it?

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:41:06 GMT

Rule can be created/maintained in transaction PFAC.

Check out this /people/ravishankar.rajan/blog/2007/01/13/how-to-create-your-own-rules-in-workflow

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 11:50:49 GMT

after the activity check your user using condition and assign it in the notification mail.

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 12:25:32 GMT

Hi Supriya,

Put a condition step in the workflow.

Check if the sales order creater is user1. there can be two outcomes: true or false.

if true : set the agent of the workitem as User2.

if False : set the agent of the workitem as User1.

This should resolve your problem.

Regards,

Sonal

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Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 12:30:05 GMT

I am using an activity associated with the method for getting the correct user.But the WORKITEM is still going to the USER who created the WORKFLOW.

What could be done about this??

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 13:06:24 GMT

you are getting the correct user from a method??

In any case, are u explicitly assigning this user to the workitem.

check the following two things:

1) whether u are assigning the agent properly

2) If u are passing any values, check your container binding also

Regards,

Sonal

Reward points if helpful

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 13:38:40 GMT

I am taking the user from the activity and assgning as a experssion in the User Decision.I am getting the correct user from the activity.

But still the WORKITEM is going to the developer of the workflow.

Please help.

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 14:15:17 GMT

Please help!!!!!!!!!!!!!!

Re: WORKFLOW

Former Member — Thu, 02 Aug 2007 14:45:15 GMT

When I am assingning agent to the Task,I am assigning it as a USER.Is that the problem??

If it is so,whats the remedy?

Re: WORKFLOW

Former Member — Fri, 03 Aug 2007 04:20:02 GMT

Hi Supriya,

Change the attributes of your task to 'general task'.

In the activity, there is a block for task properties.

there is a red button next to agent assignment.

click on that and yo will get the screen- 'Satndard Task: Maintain agent assignment'.

there is an attributes button. click on that and set the task as a general tak.

transfer and save.

This should solve the problem.

reward points if helpful

Regards,

Sonal