topic LockBox Issue in Application Development and Automation Discussions

LockBox Issue

Former Member — Tue, 12 Jun 2007 23:38:34 GMT

Heloo Experts,

We are facing a strange problem in R/3 4.7. We have Lock Box setup in DEV, QA and PROD systems in a similar way. The customer master data is also same in all systems.

When we receive a lockbox file (BAI2 fromat) from the bank the system is identifying the customer by his MICR number. But, It is not clearing the items instead, it is posting to 'On Account' in Production System. It is giving me the message as

"Accounts Receivable Posting Error: (F5 263) The difference is too large for clearing"

I also checked the invoice amounts in R/3 and they match with the incoming file data.

The same scenario is working fine in DEV and QA . But, dont know what is the problem in Production!!!

Any help is appreciated..

Re: LockBox Issue

Former Member — Tue, 12 Jun 2007 23:51:37 GMT

Hi,

This issue is most of the time is related to the data in the file.

Can you just check the file agan if it has the proper data, compare the file with previous day file if the format is correct or not. A single mismatch in char can also lead to the error.

If you find everything is fine then just search through OSS as there are many notes on this issue.

Reward points if useful.

Regards,

Atish

Re: LockBox Issue

Former Member — Wed, 13 Jun 2007 00:25:41 GMT

Hi,

Thanks for sharing your view. I checked the data in the file and it looks fine.

Could you mention some OSS notes on this issue we are using R/3 4.7E version.