topic Re: logo problem in Application Development and Automation Discussions

logo problem

Former Member — Tue, 29 May 2007 20:19:22 GMT

Hi SDN's,

I have one smartform for both "invoice" and "cancelled invoice".

In the print preview - logo is appearing correctly in both forms..

Logo is printing correctly in "invoice" form. But, logo is printing in reverse in the case of cancelled invoice. Can anyone tell me how to get logo correctly in the "cancelled invoice".

Please help me...

Thanks in advance..

Rahul

Message was edited by:

rahul dsnr

Re: logo problem

Former Member — Tue, 29 May 2007 21:37:18 GMT

are you using same form name for both invoice and cancel invoice..

did you kept any condition to call Logo ? looks like strange problem.

can you please explian little bit ?

Re: logo problem

Former Member — Tue, 29 May 2007 21:40:27 GMT

I got this one from other thread :

Can you please check this :

Seems you donot has an OSS logon. OSS notes are consulting/ correcting notes provided by sap for various problems. I am pasting the whole text from the OSS note

SAP Note No. 683605 22.09.2005 Page 1

________________________________________________________________________

Number 683605

Version 11 from 16.06.2005

Status Released for Customer

Set on 22.06.2005

Language EN

Master language EN

Short text Graphics printed upside down on HP deskjet

Responsible SAP AG

Component BC-OP-HPX

HP-UX

________________________________________________________________________

Long text

Symptom

Graphics are printed upside down from the SAP System when printed on HP

Deskjets via generic device type SAPWIN.

Other terms

SAPlpd SAPWIN

Reason and Prerequisites

error in the Windows printer drivers of HP

Solution

This HP printing issue is fixed in BJ 1100 driver version Armstrong

R233-L, in BJ990, in BJ 2550, and in BJ4050.

HP standard print drivers are located at HP Website :

http://www.hp.com/country/us/en/support.html?pageDisplay=drivers

alternative :

Point&Print drivers (aka wizard drivers) for several printer models can

be found here:

http://www.hp.com/cgi-bin/pond/pnp/

Please be so kind and give us some feedback about the results.

If the printer drivers didn't fix your problem, please be so kind and

send us the following information:

1. printer model

2. a detailed description of the issue

3. steps to reproduce (ie. Which transaction are they printing from?

Can it be reproduced from SE78 with the logo only - if logo related,

etc.)

4. which device type is used. In case of SAPwin, see below

5. a copy of the intermediate saplpd output files

To capture the SAPlpd files, please run SAPlpd from the command prompt

BEFORE you start the print job. This is how to do it: at the command

prompt, type "saplpd.exe -k" (without the quotation marks). When you

print, two files will be created. You can find them in the directory

where SAPlpd runs. On my PC, this is C:\Program

Page 2

Files\SAP\FrontEnd\SAPgui\SAPlpd The two files will have the same name

except for the ".slp" extension of one of them.

6. a hardcopy example of the print out

7. if the issue is logo related, a copy of the logo for testing

8. a copy of the printer's configuration and menu pages

The printer's configuration and menu pages, We need the test pages from

the printer which will tell us which firmware it has, which settings are

used on the printer etc., not the screenshots from the SAP device setup.

If you use SAPwin:

9. which Windows version is used and which SP

10. which driver - pcl5/pcl6/PostScript, and which version?

The version number can be found here: Open the printers folder, open the

printer properties, click the "About" tab (all the way to the right). At

the top of the next screen you will see something like

60.xxxx.xxxx.xxxx. This is the driver version number. If you want to add

more information, a driver test page will show the version numbers of

the different files used.

11. a copy of the intermediate saplpd output

To capture the SAPlpd files, please run SAPlpd from the command prompt

BEFORE you start the print job. This is how to do it: at the command

prompt, type "saplpd.exe -k" (without the quotation marks). When you

print, two files will be created. You can find them in the directory

where SAPlpd runs. On my PC, this is C:\Program

Files\SAP\FrontEnd\SAPgui\SAPlpd The two files will have the same name

except for the ".slp" extension of one of them.

12. a print-to-file from the Windows system

13. Print out of a testpage (will contain some information about the

file versions installed as well as whether it is PCL or PostSript

________________________________________________________________________

Note is release independent

Further components

BC-CCM-PRN

Print and Output Management

if it is not coming properly and again upload logo and see the results

Reward Points if it is helpful

Thanks

Seshu

Re: logo problem

Former Member — Tue, 29 May 2007 21:44:07 GMT

hi Seshu,

It is already developed form.

Using same form for both..

This form having only one logo. There is no condition to call Logo.

My assumption is that to differentiate "inovice" and "cancelled invoice".. they put logo reverse!! is it possible to put like this???

Re: logo problem

Former Member — Tue, 29 May 2007 21:48:01 GMT

> My assumption is that to differentiate "inovice" and

> "cancelled invoice".. they put logo reverse!! is it

> possible to put like this???

While it sounds funny, I really doubt that's the cause....If your using the same form and same logo....It can't be a printer problem....It must be something about the data....Are you calling any FM is the reverse form that is being called in the normal form??? Maybe that's causing some kind of conflict....Anyway...It's a really weird problem...

Greetings,

Blag.

Re: logo problem

Former Member — Tue, 29 May 2007 21:50:57 GMT

hi seshu,

If it is printer problem, how it is giving correct logo for Invoice??? Any way thank u for ur reply...

I will try it ...

Re: logo problem

Former Member — Tue, 29 May 2007 21:52:30 GMT

Print the layout in other printer and see.

also if possible print invoice with other and let me know.

Re: logo problem

Former Member — Tue, 29 May 2007 22:09:08 GMT

as per business logic ,no body print reverse of logo