topic Smart Form HTML email formatting issues in Application Development and Automation Discussions

Smart Form HTML email formatting issues

Former Member — Thu, 21 Oct 2004 00:34:45 GMT

We are trying to use smartforms to send emails in HTML format. We are able to do well with PDF conversion but we are getting formatting issues with HTML conversion, lines are going zig zag. Any suggession or any SAP examples. Thanks in advance for help

Re: Smart Form HTML email formatting issues

Former Member — Mon, 25 Oct 2004 12:35:34 GMT

Hi ,

I am also facing the same problem does any one have solution to this ?

Thanks,

Srinivas

Re: Smart Form HTML email formatting issues

Former Member — Thu, 11 Nov 2004 11:06:24 GMT

Hi ,

I've got the same problem - it seems not to be trivial? Does any one have a solution to this ?

Thanks,

Günni

Re: Smart Form HTML email formatting issues

Former Member — Thu, 11 Nov 2004 12:32:09 GMT

If you are having the same issue, could I suggest you log the issue with OSS ?

Cheers

Colin.

Re: Smart Form HTML email formatting issues

Former Member — Thu, 18 Nov 2004 22:49:23 GMT

We have vigorously tried with SAP. They came back with an answer to try either text or PDF emails. which we are already doing. Our HTML emails work well wth Entourage / Outlook and generic email clients. We have problem only with free email services like Yahoo, Hotmail, Gmail etc.

The reason is this.

Smart Form HTML Mail is not the best solution for the customer requirements, though it is good for Text and PDF.

They have two restrictions here:

- the complex style-structure, that cannot be shown in the page design of any free-mail site, as they have no sophisticated approach, Free-mail (eg. Yahoo) changes the Smart Forms HTML and shows the changed HTML in a cell of a table.

After such changes the original box positioning is destroyed.

(May be the free-mail servers doesn't supported the CSS2 layout in our HTML-preview).

Also please note SAP has stopped further research/development on Smart Forms, they no more support for new features.

We have already shelved this idea of generating HTML emails from sap based on Smart Forms.

Re: Smart Form HTML email formatting issues

Former Member — Fri, 19 Nov 2004 07:26:35 GMT

Hi Vijay ,

Thanks for your update .

Srinivas