topic Printer and Smartforms problems in Application Development and Automation Discussions

Printer and Smartforms problems

former_member384574 — Wed, 28 Jan 2015 13:27:27 GMT

Dear Experts,

I'm having a problem with the printers... I have an smartform with a final line at the right side, if I print the smartform with the printer of my office, it works correctly and I can see the line, but if the user prints the smartform in his printer, the right line is not being displayed... do you know why? How can I solve this problem? I don't think this is an smartform problem, I think is for the printer, but I need any help to solve because I do not have any idea of how I can configurate this part.

As always, thanks a lot for your support.

Regards,

Rebeca

Re: Printer and Smartforms problems

Former Member — Wed, 28 Jan 2015 13:42:23 GMT

Hi Rebeca,

The link between the form and the printer landscape is the Page Format, you'll find this in the Output Options tab of the Form Attributes.

The Page format and how this relates to the printer definition is all defined in transaction SPAD. Click on 'Full administration' then the tab Device Types, check that the device types for the printer(s) used and if they support the Page Format in your form.

Regards,

Nick

Re: Printer and Smartforms problems

former_member384574 — Wed, 28 Jan 2015 13:49:32 GMT

I've already found that option! I'm going to test and see if it works... Fingers crossed!

Thanks a lot!

Re: Printer and Smartforms problems

former_member384574 — Wed, 28 Jan 2015 13:58:02 GMT

One question, I'm following this document SAPTechnical.COM - Creating custom page format for SAP Script / Smart Form but, the table TSP03D doesn't contain any entry... is this normal?

Re: Printer and Smartforms problems

Former Member — Wed, 28 Jan 2015 14:35:18 GMT

Hi Rebeca,

Table TSP03D is essentially the definition of your printers, you'll find the same information in SPAD tab Devices / servers in the list of Output Devices.

Regards,

Nick

Re: Printer and Smartforms problems

former_member384574 — Thu, 29 Jan 2015 08:58:10 GMT

Still not working :'( any other idea?

Re: Printer and Smartforms problems

alexander_bolloni — Thu, 29 Jan 2015 12:08:01 GMT

Rebeca,

what is the device type of the printer in SPAD where it is working, and what is the device type of the printer where it is NOT working?

Different device types (and different printer languages used by these devtypes) have distinct printable areas... See SAP note 183948.

Regards,

Alex