Alignment issue in email

Former Member — Tue, 15 Nov 2011 06:20:07 GMT

Hello All,

We are facing alignment issue while sending out the email through SAP.

The existing program uses the system commands to send out an email .


*Construct the UNIX command
    MOVE '"Deposit Notice from XXXXXX Corp"'
          TO l_subject.

    CONCATENATE 'mailx -s' l_subject INTO l_command.
    CONCATENATE l_command '-g_sender_id' g_email_id
                INTO l_command SEPARATED BY ' '.
    CONCATENATE l_command '<' INTO l_command SEPARATED BY ' '.
    CONCATENATE l_command g_output INTO l_command SEPARATED BY ' '.
    CALL 'SYSTEM' ID 'COMMAND' FIELD l_command
                  ID 'TAB'     FIELD l_res[].

where g_email_id is the email id of the user to whom mail is to be sent and

g_sender_id is the email id of the sender

g_output is file on the UNIX application server which contains the content to be sent in email body.

Now the problem is, when the mail is sent to some user id which has Outlook 2007 installed the alignment is perfectly fine. Whereas for other email clients like Outlook 2010 and Gmail the alignment is appearing distorted/disturbed i.e. heading and line items are not aligned,even though mails are sent in Plain text format.

Is there some Outlook setting which controls the same. If yes then where these settings are maintained.

I searched for few threads on SDN which suggest to send the data in HTML format. But I need to deal with the existing code (which uses system commands to send email) and hence is there a way out through which this behaviour can be controlled in existing code.

Any help on this is appreciated.

Thanks,

Rinkesh Doshi

Re: Alignment issue in email

Former Member — Tue, 15 Nov 2011 10:28:56 GMT

Hello All,

Any help / suggestions on the above mentioned issue ?

Thanks,

Rinkesh Doshi

Re: Alignment issue in email

Former Member — Tue, 15 Nov 2011 12:17:38 GMT

Hi,

There should be some issue on your outlook server end. Please check if you are displaying the documents as HTML format in your outlook and see if this problem still exits.

Regards

Senthil

Re: Alignment issue in email

Former Member — Tue, 15 Nov 2011 12:23:44 GMT

Hello,

When the mails are sent out using the system commands as mentioned above, they are recieved as plain text and not in HTML format.

Regarding the Outlook settings, we tried this with external email clients like Gmail but the issue still persists.

Regards,

Rinkesh Doshi

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Alignment issue in email

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