topic T-code FD01: shows Disabled form in Application Development and Automation Discussions

T-code FD01: shows Disabled form

Former Member — Mon, 18 Oct 2010 10:51:37 GMT

Hi,

when I run transaction FD01, one gets Create Customer:Initial Screen and on doing the following steps:

select Account group>> enter customer(a new customer)>> and then press enter(check button)

it goes to the Create Customer : General Data Screen. On this screen the form on which I am suppose to fill in all the entries for the new customer, shows disabled fields except for the Country and Language field.

Same goes for Control Data and Payment Transactions.

i tried the same transaction on other systems and it works absolutely fine. This is not an authorization issue.

Can anyone please explain me why it is so?

Thanks in advance.

Edited by: desaimam on Oct 18, 2010 12:52 PM

Re: T-code FD01: shows Disabled form

Former Member — Mon, 18 Oct 2010 11:36:19 GMT

Hi,

These fields might be disabled at Customer Group level, check with FICO consultant.

Regards,

Ajesh.

Re: T-code FD01: shows Disabled form

Former Member — Mon, 18 Oct 2010 17:02:19 GMT

Hi Desai,

Firstly I recommend is to limit the FD01 access and use XD01 tcode. FD01 is a company code level, and XD01 includes sales area too. So have one central person and grant him XD01 access. If you have SPM installed, it will be more easy for you to manage the access.

However, In config you can set up custome field status for the two tcodes which allows variations of fields allowed. Check transaction code OB31 settings.

Infact the authorization can be enabled/disabled here. if you select the indicator 'No Authorization' for a field group, then it does not flow into the authorization check when maintaining the master data. This group is then only used for selecting fields for the change document display programs.

Also, check if the users have authorization to F_KNA1_AEN authorization object. Please use TSTCA to identify the minimum required auth objects/field values/activities and ensure that you are maintaining all of those in the role created. Go to SU24 further to know th elist of the authorization object that are required to execute the tcode.

Hope this answers the issue.

Regards,

Raghu

Re: T-code FD01: shows Disabled form

Former Member — Tue, 19 Oct 2010 12:01:12 GMT

Hi Ajesh,

These fields are set as optional at Customer Group Level.

What according to you seem to be the problem?