topic Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1 in Application Development and Automation Discussions

Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Mon, 20 Sep 2010 13:27:33 GMT

When i use this RFC by appending the internal table receiver with receiver: sapuser name and rec_type B it triggers mail to the sap user login .But when i give external email address for receiver with rec_type 'U' it is not triggering any mail.Can anyone please tell me how to use this RFC in sending external mails??

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Mon, 20 Sep 2010 13:46:50 GMT

Check the return code of function module. If no errors occured while sending mail using FM do the following.

Check with basis colleagues if they have configured the mail.

If mail is configured then check in transaction code SOST if the mail got struck.

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Mon, 20 Sep 2010 13:49:26 GMT

Hi,

there is a Filter kept by Basis people to restrict mail to external user in cases like HR data or FI data.

So always better to check Baiss people about the gateway or Port restricted to external mail-id.

Prabhudas

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Mon, 20 Sep 2010 13:58:29 GMT

Sudhakar thanks for the answer.I checked in the SOST transaction.

Here for the send requests , status is green for some with msg 73 and for some its yellow with message with msg 672.

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Mon, 20 Sep 2010 17:40:00 GMT

If you see green message with status 73 the mail is sent successfully. Sometimes the mail goes into Junk Mail. Check it also if you don't find it in your inbox.

Status 672 means the mail is not sent. Usually basis consultants either allows the message delivery or some times they schdule background jobs which pick up these mails & send to mail receipients. If you want to send the message manually you can select the message & click on execute button.

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Tue, 21 Sep 2010 02:31:58 GMT

Hello,

I remember that I had the same issue. Lots of trial and error and I found the following which worked.

If you give external email address for receiver then use rec_type 'INT'.

Good luck

Karsten

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Tue, 21 Sep 2010 04:16:38 GMT

Sudhakar..Thanks for the inputs..But though it says successfull i havent recived the mail..

Karsten...Is it rec_type or com_type...

Still its not sending external mails...i have tried all things replied by u guys..please help me

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Tue, 21 Sep 2010 04:55:27 GMT

Hello Naveen,

You can also try the following two things:

-> Goto transaction SCOT. There select the node INT, double click it and put * in the field

-> Also, if possible, goto SU01 transaction and remove the email id if mentioned from your user address data.

Hopefully, the things should work after this.

Please let me know if they work or not.

Thanks/Regards,

Himanshu

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Tue, 21 Sep 2010 05:17:47 GMT

Thanks HImanshu,

I checked SCOT and configuration seems to be OK...* is there in the set of INT..SMTP is in green ..domain name is mentioned too and i am passing e-mail address explicitly from the program through reciver with rec_type U..com_type 'INT'

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Tue, 21 Sep 2010 06:41:10 GMT

I went back and you are right "INT" was not the REC_TYPE it was the COM_TYPE.

Sorry for any confusion caused.

However,

I suggest 2 more tests and then I give up and can not think about anything else.

Try:

REC_TYPE = 'X'.

if it does not work.

REC_TYPE = 'R'.

Hope that will do the trick. I was trying a lot when I had to get that working some time ago.

And surely the other colleagues point to something which must be setup as well. Transaction SCOT the SMTP settings.

Furthermore there could be another issue. I remember that I worked at a client who had turned off the send settings on their email server. So SAP finished everything and handed the emails on to a mail server. The mail server had a setting to block any emails from the development environment.

So that might be another cause of your issue.

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Tue, 21 Sep 2010 07:32:46 GMT

pass the parameter PUT_IN_OUTBOX = 'X' and check the status of the mail from your sap mail box in SBWP transaction.

Or pass your sap id in the same mail's distribution list and check the status of the mail in ur sap mail box.

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Tue, 21 Sep 2010 14:12:50 GMT

Karsten Thank you so much for your inputs

I think REC_TYPE should be 'U' for internet

'X' for x.400 address

'R' for SAP user in another SAP system

Thanks Gopal...i have made put_in_outbox = 'X'.

Karsten ...What i observed is mail is triggering only for default domain in SCOT not to any other external mail id..I think as u said some config settings which i am not sure...

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Wed, 22 Sep 2010 03:48:43 GMT

If i have to send CC mail using this RFC ..what parameters i need to pass ???

Any particular configuration settings for external mail ID's????

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Wed, 22 Sep 2010 04:04:52 GMT

Hi,

To send it in cc you need to pass it as ADR_FLG = 'C'.

Also check for the SCOT settings.

-Keerthi

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

former_member282968 — Sun, 12 Dec 2010 14:19:56 GMT

thanks

Re: Sending external mail using SO_NEW_DOCUMENT_ATT_SEND_API1

Former Member — Fri, 25 Feb 2011 11:02:44 GMT

Thanks all for all your help..My code is working!!