topic Re: Average Dialog Response time in Application Development and Automation Discussions

Average Dialog Response time

rainer_hbenthal — Tue, 24 Aug 2010 05:46:00 GMT

Hi,

if i'm looking at ST03N is can see in the daily summary a column named average resonse time for the task type dialog.

If i'm executing the function module

SWNC_COLLECTOR_GET_AGGREGATES

i can see in the result the number of dialog steps, but not the average response time.

So i guess this field is calculated, does anybody know how or is there a FM or a method to calculkate this?

I tried to have a look at the result table in Se11, but unfortenutaly the description of the columns is more then worse. Looking at the technical settings of the desired column gives me an idea on how to calculate this, but i have a problem of assigning the mentioned cloumns with their physical names in the result table of the aboce mentioned function call.

Any help appreciated.

Re: Average Dialog Response time

Former Member — Tue, 24 Aug 2010 06:21:41 GMT

Hi,

Check this link, It may help you..

http://help.sap.com/saphelp_nw04/helpdata/en/31/d7843b43c8e937e10000000a11402f/content.htm

hope this will help you.

Regards,

Kiran

Re: Average Dialog Response time

rainer_hbenthal — Tue, 24 Aug 2010 06:32:35 GMT

Hi,

finnally i found the column which is taken into account, its just RESPTI from the takstype, which is divided by the number of dialogsteps.