topic Re: Customer Statement email determination in Application Development and Automation Discussions

Customer Statement email determination

Former Member — Mon, 21 Sep 2009 15:33:15 GMT

I need to flag/identify from the customer master record if a cucstomer statement will be printed or emailed. I have a customized print process based on F.27 program. I will have a set of customers that have the SAPScript form printed via the spool (already in place), and want to run a second set of customers that have the statements emailed via a PDF document (which customized process builds). Can you help me identify a place to set and read a "master flag" on the customer to differentiate the print type (email vs. print)?

Re: Customer Statement email determination

former_member191735 — Mon, 21 Sep 2009 19:51:15 GMT

You can use 'Additional data' in customer master which SAP provided for customers to use for their own.

Go to XD02 - under general data - Extras - Additional data. You can rename these fields using field exits and use them.

Re: Customer Statement email determination

Former Member — Mon, 21 Sep 2009 20:06:19 GMT

Thanks for the information. I will use an attribute and assign the needed email to the partner for the customer, and read that as statements are created, and then email to the appropriate address as specifed on the partner.