topic Re: Reservation Form in Application Development and Automation Discussions

Reservation Form

Former Member — Sat, 20 Jun 2009 14:27:27 GMT

Hi,

I have created a Z prog for printing reservations created manually.

For that I called the std program RM07RESL to get the data...

The problem is when i run the same prog with my Id it is workig fine and with Basis team Ids as well.

But when users run the program they do not get the data.... I mean no output...

Then we tried by copying the user's profile in another test user and the test user also works fine....

Then we gave the user SAP all access tempararily and then also the user is not able to get the data in the list via the std prg....

Another problem is one user was able to print the forms until today and then from today no output....

Seems strange, I am left with no choice but to seek your help....

Thanks

Re: Reservation Form

Former Member — Sat, 20 Jun 2009 15:17:56 GMT

Hi,

Ask the users to run SU53 tcode after running the program to check if any authorisations are missing.

Regards,

Ankur Parab

Re: Reservation Form

Sandra_Rossi — Sat, 20 Jun 2009 15:39:34 GMT

maybe because the printer is not defined in his user profile

Re: Reservation Form

Former Member — Sat, 20 Jun 2009 18:17:07 GMT

This message was moderated.

Re: Reservation Form

Former Member — Sun, 21 Jun 2009 05:20:12 GMT

Thank you gentlenmen, for your taking time to reply.

I did checked SU53, but to no avail and we did tried giving the user SAP ALL access as well.

The defualt printer is configured correctly, as when i login with my id on the USer's PC and print it is printing.

I debugged the code using user's Id but to no avail. Actually the cursor goes till start of selection adn then suddenly it jumps to end of selection and when cursor comes to End of selection it gets the data in teh ITAB. However with User's login Id I am not getting the data, whereas with any other Id i am getting the data.

May be some buffer is there, How can i clear the buffer....

Re: Reservation Form

Sandra_Rossi — Sun, 21 Jun 2009 09:44:27 GMT


> The defualt printer is configured correctly, as when i login with my id on the USer's PC and print it is printing. 
>

To check the user default printer, you must run transaction SU01 and look at his user profile (and do not confuse with the Windows default printer), or transaction SU3 if you log with his user.

Re: Reservation Form

Former Member — Sun, 21 Jun 2009 12:06:06 GMT

Sandra,

Thansk again for taking the time to reply.

I checked the users profile and it is perfectly set.... i.e. the printer is configured...

The funny thing is when we copy the user's profile and create a test user it is working fine with the test user but not with his ID......

Any hint....

Re: Reservation Form

Sandra_Rossi — Sun, 21 Jun 2009 12:55:52 GMT

From my point of view, only debug can help you now! I guess customizing used by the program is different between its user and others. Maybe use an SQL trace (ST05) to check content of all tables used. Ask a developer to help you. You may also check all imports since the day the issue happened, to check the tables changed. Keep up informed, good luck!