topic Re: Device type does not support page format in Application Development and Automation Discussions

Device type does not support page format

Former Member — Thu, 22 Jan 2009 10:09:39 GMT

Hi Experts,

There is one issue when I print a smartform. I get an error message as follows,

"Device type ASCIIPRI does not support page format ZTEST."

I have configured the printer in SPAD and assigned a custom page format ZTEST. Is there any other configuration needed to get this working?

-Netrey

Re: Device type does not support page format

Former Member — Thu, 22 Jan 2009 10:15:41 GMT

hi,

this is basically basis work, the printer u have assigned must not be suuporting the output format u have created...

Re: Device type does not support page format

Former Member — Thu, 22 Jan 2009 10:19:26 GMT

Hi,

There is a relationship between the Device type and the page format which is missing here. Typically, you will need to take a copy of the standard device type (in this case ASCIIPRI) before adding your own page formats.

In transaction SPAD after you''ve copied your device type, select it from the list and press the Formats button. On this screen you can assign your new page format.

Regards,

Nick

Re: Device type does not support page format

Former Member — Thu, 22 Jan 2009 10:37:26 GMT

Hi Nick,

I have copied the standard device type to create a custom output device ZOUT. I will explain the procedure I followed to confugure the page format.

- Go to tcode SPAD

- Enter ZOUT in Output Devices input box

- Click on Display

- Go to tab Tray Info

- Enter ZTEST in all Page Format input boxes. (ZTEST is my custom page format)

- Select all tray checkboxes.

- Save and activate the changes.

Kindly let me know what is missing here. Why am I not able to print on the output device ZOUT?

Re: Device type does not support page format

Former Member — Thu, 22 Jan 2009 15:52:22 GMT

Hi,

I think you're getting confused between 'Device type' and 'Output device'.

To create a copy devive type;

Tcode SPAD

Click on 'Full administration'

Choose the 'Device types' tab

Click on 'Display' (next to device types)

Choose Device type -> Create using template

Enter 'ASCIIPRI' (assuming this is your current device type) and a name for you copy.

Save.

Once this is created you can add the page format;

Tcode SPAD

Click on 'Full administration'

Choose the 'Device types' tab

Enter the name of the device type you've just created

Click on 'Display'

Click on 'Formats'

Click on 'Create'

Add you page type.

You will then need to use this device type in the definition of your output device.

Regards,

Nick

Re: Device type does not support page format

Former Member — Fri, 23 Jan 2009 08:04:14 GMT

Hi Nick,

That was indeed a very helpful answer. But my problem is not resolved yet.

I created my own Device Type "ZRECEIPT" as per abovementioned steps. I clicked on "New Format" and entered my Page Format name. But it says "Format ZTEST does not exist".

How do I associate my Page Format to this newly created Device Type?

Re: Device type does not support page format

Former Member — Fri, 23 Jan 2009 10:11:20 GMT

Hi,

Your page type would be created as follows;

Tcode SPAD

Click on 'Full administration'

Choose the 'Device types' tab

Click on 'Display' (next to page formats)

Your page type should be on this list. If not, create it here.

Regards,

Nick