topic Re: Agent Assignment in Process Change Request (Web) Task in Application Development and Automation Discussions

Agent Assignment in Process Change Request (Web) Task

Former Member — Tue, 14 Oct 2008 09:57:36 GMT

Hello All,

In MSS scenario I am using the standard task Process Change Request (Web) TS50000075 to send the workitem And I am assigning agent as EXPRESION and passing a container element which contains the Userid of agent.

But I am getting an error Result of agent resolution does not agree with agents of task and No Selected Agent.

So Please suggest me any solution for this error.

Re: Agent Assignment in Process Change Request (Web) Task

Former Member — Tue, 14 Oct 2008 10:05:23 GMT

Answer is pure assumption.

Pls check the OSS note

Note 914732 - Work item sent in spite of failed agent determination

Pls take opinion from Basis team and SAP, if you want to implement the OSS note

Regards

Madhan

Re: Agent Assignment in Process Change Request (Web) Task

Former Member — Tue, 14 Oct 2008 10:24:54 GMT

let me check.

Edited by: ANUGRAH PRAKASH on Oct 14, 2008 3:56 PM

Re: Agent Assignment in Process Change Request (Web) Task

Former Member — Tue, 14 Oct 2008 10:26:06 GMT

Thanks a lot Madhan

Re: Agent Assignment in Process Change Request (Web) Task

Former Member — Thu, 16 Oct 2008 05:19:56 GMT

Hi Madhan.

OSS Note 914732 is already implemented still i am getting same error.

Is there any other solution for this issue please replay me.

Re: Agent Assignment in Process Change Request (Web) Task

divya_nayudu — Thu, 06 Nov 2008 12:33:18 GMT

hi,

Open the step in which you are assigning the agent, and see if the Agent Assignment button is activated. (set to general task).