topic Hyperlink in Email notification in Application Development and Automation Discussions

Hyperlink in Email notification

Former Member — Fri, 22 Aug 2008 12:52:28 GMT

Hi there,

There is a formatting issue with the current email notification(LotusNotes) that is sent to exiting employees to follow a link. The email contains the correct link however is not able to be opened via clicking on the hyperlink as it is broken up into 2 lines and requires the employee to copy and paste this in their Internet Explorer browser address line.

For example,

Currently, in the Lotusnotes, it is being displayed as:

http://nido.ational.com/Apps/2004/frmashiowqwn.nsf/bsa/baseform?openform=03

BKSA SS627840/Form&Form

Instead it has to be displayed as:

http://nido.national.com/Apps/2004/frmashiowqwn.nsf/bsa/baseform?openform=03BKSASS627840/Form&Form

So checked in the standard text in TC SO10, where it is written in two lines as below,

http://nido.national.com/Apps/2004/frmashiowqwn.nsf/bsa/baseform

?openform=03BKSA SS627840/Form&Form

So, checked the second line that it is appended with u2018=u2019(Extended) in order to make it a continuous line.

Please provide me your valuable thoughts in order to make it a single hyper link without any breaks.

Re: Hyperlink in Email notification

former_member181966 — Fri, 22 Aug 2008 13:16:09 GMT

You need to code URL logic in program instead of SO10. I have dozens of programs doing the same crap, whenever URL is split up in to lines. I found one OSS note but it is for CRM system. Your best bet is to code it in your program ..

Thanks,

^Saquib Khan

FYI OSS note

Note 1000459 - Mail Form:URL corrupted for asian languages.

URL in mail forms getting corrupted with characters like %20 for asian languages.

Other terms

URL,picture does not appear in preview ,picture not displayed in communication channel test,url in asian languages.

Reason and Prerequisites

Program Error.The condition for reading the tokens for different languages are not checked.

Same process for reading english and others languages were carried out.This needs code change.

Solution

CRM 4.0: Import the correction below into your system or implement

support package 12.

CRM 5.0: Import the corretion attached or upgrade to the latest support pack.

Re: Hyperlink in Email notification

Former Member — Fri, 22 Aug 2008 13:27:08 GMT

It may help you (Note 1206165).

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do