Question Re: SAP GRC 10 Access Request Administration in Additional Q&A

SAP GRC 10 Access Request Administration

Former Member — Wed, 18 Jul 2012 20:52:41 GMT

Experts,

I'm trying to determine as an administrator how I can approve, reject or forward an Access Request in Provision and Manage User Access (PMUA / CUP).

When I open a pending a request I click on "Other Actions" and no options are available.

Also under Access Request Administration after I search for requests and click "Administration" there are no options for me to take any actions.

Any help would be greatly appreciated.

Thank you,

Kunal

Re: SAP GRC 10 Access Request Administration

Former Member — Thu, 19 Jul 2012 04:04:49 GMT

Hi Kunal,

First of all as per the functional use case, only the Approver should have the option to forward the request with the return option and hence this checkbox would be visible only to the approver trying to forward the request.

The "Forward with Return" option shows only when the Approver chooses the Forward option by opening the Work Item from "My Home" tab in NWBC.

Administrator is not required to have the return with forward, as they are approving on someone's behalf and do not need the request back.

Ref SAP Note #1741165

And also for the Approve and Reject option please make sure that the Administrator has proper authorization to do this. you can ref Security Guide for the role of Access Request Administrator.

Hope this answer helps you.

Regards

Shaily

Re: SAP GRC 10 Access Request Administration

Former Member — Thu, 19 Jul 2012 14:41:09 GMT

Hi Kunal

Search for request number - select request no - click on administrator - Then select the path from path id and whole request will open up . Click on submit to approve or other option for any other action .

Hope this help .

Thanks & Regards

Asheesh

Re: SAP GRC 10 Access Request Administration

Former Member — Thu, 19 Jul 2012 21:18:50 GMT

Shaily,

You were correct. We were using custom roles that didn't have the proper authorizations.

Thank you,
Kunal

Re: SAP GRC 10 Access Request Administration

santosh_krishnan2 — Mon, 20 May 2013 13:59:09 GMT

I'm setting up GRC 10, and the email addresses hadn't been entered in SU01 for the testing users. Some test requests were created and I'm able to search for them and find them.

Is there a way to resend the request emails to the approvers etc., like it must have tried to send when created?

Thanks,

Santosh

Re: SAP GRC 10 Access Request Administration

Former Member — Fri, 17 Jan 2014 05:41:40 GMT

Hi Shaily,

is there any option to forward to user group?

Thanks and Regards

Ankit sharma

Re: SAP GRC 10 Access Request Administration

Former Member — Tue, 17 Jun 2014 16:41:42 GMT

Hi Shally

We have an identifical situation. The manager has received the notification email with the hyperlink. However, when he opens the the request, the "Other Actions" does not show any approve or reject options. Cant approve the request. We are on SP13.

Any clues?

Thanks

Snehal Pandya

Re: SAP GRC 10 Access Request Administration

Former Member — Wed, 18 Jun 2014 04:22:53 GMT

Can you check if the manager logs into GRC and then open the work inbox and can he see the approve button then ...

Re: SAP GRC 10 Access Request Administration

Former Member — Wed, 18 Jun 2014 04:24:06 GMT

need to create the request again to trigger email ...