Question Re: CRM 2.0c integration in Additional Q&A

CRM 2.0c integration

Former Member — Fri, 19 May 2006 07:25:45 GMT

We have a CRM 2.0c environment integrated with R/3 4.6c. The R/3 environment is being upgraded to ECC 6.0 (ie. mSAP ERP latest release). BDocs are being used for current integration.

1) Assuming the CRM 2.0c remains at current release, will the Integration still work with the new ECC 6.0(we suspect the answer is NO).

2) Also, what options do we have (eg. custom build something) that will make the integration work?

Thanks,

Salesh

Re: CRM 2.0c integration

Former Member — Wed, 05 Jul 2006 20:45:32 GMT

Greetings,

In regards to your questions:

1) Can you elaborate some more on what you are using for the integration points between your CRM 2.0c and R/3 4.6c? And, can I assume you mean SAP CRM? Most likely, there will be some configuration changes to make the new upgrade work with your current integration touch points.

2) You have the option of using SAP's native SAP NetWeaver Exchange Infrastructure (PI) as an integration platform.

Regards,

John Ta