Question Re: Missing User details in GRC Access Request in Additional Q&A

Missing User details in GRC Access Request

Former Member — Mon, 09 Nov 2015 08:57:39 GMT

Hi,

When creating a change user request in GRC 10 not all the User Details are available in the request to IDM ?

Any idea please?

Niad

plaban_sahoo6 — Mon, 09 Nov 2015 09:18:45 GMT

Hi,

Could you check if you have all user details in your request. you can verify the same from 'User details data source' and check the source.

Also, you can test the service GRAC_REQUEST_DETAILS_WS, on whether it is giving correct results

Regards

Plaban

Former Member — Mon, 09 Nov 2015 09:42:45 GMT

Hi Plaban,

I tested the WS and all data are available and correct. After tracing the request from GRC not all User Details are available in the spml payload.

Thanks,

Niad

former_member192902 — Mon, 09 Nov 2015 12:30:29 GMT

Hi Niad,

Please can you provide the Change request screen with available data so that we can guide you.

With Regard

Trinadh Bokka