Question Re: Software update Manager (SUM) Password or Username in Additional Q&A

Software update Manager (SUM) Password or Username

Former Member — Thu, 05 Mar 2015 13:40:51 GMT

Dear Friends,

i m trying to start SUM and he required from me to enter password and username

can anyone help me which username or password I have to give

Re: Software update Manager (SUM) Password or Username

Former Member — Thu, 05 Mar 2015 14:18:42 GMT

Hello Samir,

You must have given at the beginning. See the screenshot:

It is a protection mechanism to make the upgrade work editable only for the admins.

Regards,

Serhat

Re: Software update Manager (SUM) Password or Username

former_member182657 — Thu, 05 Mar 2015 14:26:16 GMT

Hi Samir,

You could give user name as administrator & password as of your choice here after that you can continue with the process of upgrade.

Hope this will also help you.Kindly close the thread if answered.

Good luck !!

Re: Software update Manager (SUM) Password or Username

Former Member — Thu, 05 Mar 2015 14:31:03 GMT

Hi Rana,

He doesn't determine the password and user. User and password have been already determined.

He is asked for them. It's different.

Serhat

Re: Software update Manager (SUM) Password or Username

former_member182657 — Thu, 05 Mar 2015 15:12:34 GMT

Hi Serhat,

Thanks for pointing.I think samir has already started upgrade & in previous he provided some password under SUM to proceed with upgrade,but as per me now he's unable to get the password for the user to continue the process.Sunil please correct me or elaborate the same.

@Serhat -- Snap shot you shared is the first screen at the time of start of SUM where we need to provide password two times (verifiction of first),but if you'll check he needs to enter password once.

Regards,

Re: Software update Manager (SUM) Password or Username

Former Member — Thu, 05 Mar 2015 15:22:38 GMT

Yes, exactly.

I wanted to remind him which password he should give!

He has to know it or start from scratch.

Kind regards,

Serhat

Re: Software update Manager (SUM) Password or Username

former_member182657 — Thu, 05 Mar 2015 15:30:17 GMT

@Sunil -- Hope you remembered the user name & password as well to move on !!

Re: Software update Manager (SUM) Password or Username

former_member330650 — Fri, 06 Mar 2015 18:50:43 GMT

Give any User name & Password of your choice. If you restart the installation then you have to provide the same ID and password that you gave initially when you started SUM.

Re: Software update Manager (SUM) Password or Username

former_member182657 — Sat, 07 Mar 2015 03:04:28 GMT

Hi,

Any updates !!

If resolved kindly close the thread.

Thanks,

Re: Software update Manager (SUM) Password or Username

Former Member — Mon, 09 Mar 2015 06:38:07 GMT

Dear friends thanks a lot for your help

the Issue: I ve started a SUM which are already used last year, and I don t have the Master Password has already given by another administarator.

Now I download it again and I started , than he reqiured a password twice and a username. it works fine.

thank you

Re: Software update Manager (SUM) Password or Username

former_member182657 — Mon, 09 Mar 2015 06:41:00 GMT

Oh Nice !! Kindly close the thread if resolved.

Regards,

Gaurav