Question Re: GRC SLA Configuration in Additional Q&A https://community.sap.com/t5/additional-q-a/grc-sla-configuration/qaa-p/10286408#M121046 <HTML><HEAD></HEAD><BODY><P>Hi Margaret,</P><P></P><P>Please choose SLA Type= Formula and create multiple SLA for same process ID's.</P><P></P><P>BR,</P><P>Mangesh</P></BODY></HTML> Fri, 09 May 2014 05:35:46 GMT Former Member 2014-05-09T05:35:46Z GRC SLA Configuration https://community.sap.com/t5/additional-q-a/grc-sla-configuration/qaq-p/10286407 <HTML><HEAD></HEAD><BODY><P>HI everyone:</P><P></P><P>I am on GRC 10.0.&nbsp;&nbsp; I am trying to configure GRC SLA's for Access Requests.&nbsp;&nbsp; I am in the SPRO ~ Access Control ~ User Provisioning ~ Maintain Service level ageements area.</P><P></P><P>The table was pre-populated with 9 SLA IDs.</P><P>I wanted to create a few "new" SLAs for access requests.</P><P></P><P>When I go to creat new line item with the SAP_GRAC_ACCESS_REQUEST&nbsp;&nbsp; MSMP Process ID, and try to save it, it says "Entry already exists with the same process ID". </P><P></P><P>Can anyone offer some assistance on what I am missing?&nbsp; We are trying to configure 4 SLAs for our access requests:</P><P>1.&nbsp; Critical&nbsp; 1 day</P><P>2.&nbsp; High 2 days</P><P>3.&nbsp; Medium 5 days</P><P>4.&nbsp; Low 15 days</P><P></P><P>Thanks in advance.</P><P>Margaret</P></BODY></HTML> Wed, 07 May 2014 21:28:07 GMT https://community.sap.com/t5/additional-q-a/grc-sla-configuration/qaq-p/10286407 Former Member 2014-05-07T21:28:07Z Re: GRC SLA Configuration https://community.sap.com/t5/additional-q-a/grc-sla-configuration/qaa-p/10286408#M121046 <HTML><HEAD></HEAD><BODY><P>Hi Margaret,</P><P></P><P>Please choose SLA Type= Formula and create multiple SLA for same process ID's.</P><P></P><P>BR,</P><P>Mangesh</P></BODY></HTML> Fri, 09 May 2014 05:35:46 GMT https://community.sap.com/t5/additional-q-a/grc-sla-configuration/qaa-p/10286408#M121046 Former Member 2014-05-09T05:35:46Z