FAQ: SAP Universal ID for SAP Community

In a few months, SAP Community will switch to SAP Universal ID as the only option to login. If you have one account, go ahead and create your SAP Universal ID now. If you have multiple accounts, use the Consolidation Tool to merge your content. 

​Don’t wait. Create your SAP Universal ID now!

Get started with SAP Universal ID

What is SAP Universal ID?

SAP Universal ID provides a unified account across SAP sites that links ALL your existing company associations (S/P-user IDs) and allows you to switch between them as needed.  

In a few months, SAP Community will switch to SAP Universal ID as the only option to login to the site. You will no longer have access to your S/P-user account(s) and associated content and badges.  

Create your SAP Universal ID now!

  

What are the benefits of SAP Universal ID for SAP Community members?

SAP Universal ID will significantly simplify the login experience and provide a single, life-long access point to SAP portals.  

With SAP Universal ID, you can

  • Take control of your experience: Own and manage your personal SAP identity.
  • Keep your account for life: Use it wherever you go, regardless of where you work.
  • Use one login for all of your accounts: Manage one account and password by linking all your existing company accounts (S/P-user IDs) in one universal account. ​
Once your account is set up, you can access the SAP Universal ID Account Manager, which is your single-entry point to view, update, and manage your personal information, account security settings, and associations to companies.

What happens if I don’t create an SAP Universal ID?​ 

Without an SAP Universal ID, you will lose access to your content, activity, and subscriptions in the community. In addition, you will lose your badges and overall reputation that you have builtd in the community. By creating your SAP Universal ID, you’ll be able to keep your profile and content intact.

 ​If you have more than one account, you can use the Consolidation Tool to bring all your content, reputation, activity, people, and subscriptions together under your SAP Universal ID. 

When did SAP Universal ID become available to SAP Community members?

The first phase began on May 3, 2021, when SAP Community enabled an SAP Universal ID login option (also known as Conditional SAP Universal ID).  

The Conditional SAP Universal ID login option allowed community members to generate an SAP Universal ID account and link other accounts to it. During this phase, members had the option to use their S/P-user ID(s) or their SAP Universal ID credentials to log in.

In a few months, SAP Universal ID will be the only option to log in to the community. If you have more than one account, create your SAP Universal ID and use the Consolidation Tool  to bring all your content, reputation, activity, people, and subscriptions together under your SAP Universal ID. ​

I have several SAP accounts, can I merge them?

Yes, as part of the SAP Universal ID creation flow, you will be able to link all your accounts. You will also be able to use the Consolidation Tool to bring all your content, reputation, activity, people, and subscriptions together under your SAP Universal ID. ​

 

I don’t remember the credentials of my inactive accounts, what can I do?

Reach out to the SAP Community Support Team via our support page and provide them with the links of the profiles or IDs that you don’t currently have access to. They will ask you for some information to verify the ownership of your account(s) and guide you through the next steps.

I am experiencing technical issues. What should I do?

Please visit the Community Support page where you'll find a "I have a problem with my SAP Universal ID account" box. The box contains links for several options to seek help, including chatting, emailing, and calling.