What is profile linking, what does it do, not do and what will it enable?
Profile linking allows users to link other accounts they own, which will show snapshots of the profiles from their other accounts within their current, active profile.
Profile linking, by itself, does not combine the accounts in any way or consolidate the content list or the reputation. The content lists and reputation of each account remain separate.
Profile linking also does not make it possible for users to log into their other, inactive accounts to create more content or acquire additional reputation in those accounts.
For those who have s-user account(s) which will be deactivated, linking those account(s) to a p-number account will permit the user to run a one-time, irreversible content consolidation tool to merge the community content and reputation from all Universal ID linked accounts and profile linked accounts to a designated p-user account. This will preserve community content and reputation for the eventual move to a native Universal ID experience in the community.
What if my s-user account(s) isn’t linked to a Universal ID or linked via the profiling linking tool?
You can link your s-user account to a Universal ID in the UID creation process or afterwards prior to the s-user account expiring. After the expiration date, you have 90 days to link your s-user accounts to a p-user or active s-user profile before the s-user account is removed. If the profile is linked in one of these two lists, then you will be able to consolidate your reputation and community content later (see below). If an account was not linked within 90 days of expiring, it will not be possible to preserve the connection to content or reputation associated with that account.
How can I combine my SAP accounts?
Later this year, SAP Community will share more information regarding the consolidation tool that members can apply to their linked accounts and assign all their content to the SAP Universal ID. To learn more about SAP Community’s vision to support SAP Universal ID, visit FAQ - SAP Universal ID for SAP Community.
I don’t remember the credentials of my inactive accounts; how can I link them?
Reach out to the Community Support Team here and provide them the links of the profiles or IDs that you would like to link together. They will require some information from you to verify the ownership of your account. Once you successfully verified your ownership, the support agent will link your profiles.
When will the community adopt the native Universal ID experience?
The native Universal ID experienced (defined as all content and reputation are assigned to an individual’s Universal ID and the Universal ID credentials are used to log into the community) will be rolled out once an adequate percentage (e.g. >75%) of community visitors have Universal IDs.
How do I use the profile linking tool?
To prepare to link a second profile to your current, active profile, first make sure you have the login information (the password) for the second profile, then follow these steps:
Step 1: Go to the profile "Dashboard"
Go to your profile "Dashboard" and, under the “Account & Settings” area, select “Profile Linking.”
Step 2: Link an SAP profile
Click on “Link an SAP profile” and enter the user ID of the second account, along with the password, in the fields provided
Step 3: Provide credentials
After you provided the other account's credentials, press the “Link profile” button and the two accounts are now linked together