SAP Community Calls Home

Welcome to the SAP Community Calls page!

Hosted by the SAP Community team, these free calls are some of the most engaging webinars around! Typically, the calls are an hour. For each webinar, the presentation portion takes 25 minutes, followed by 30 minutes of in-depth questions and discussions with the audience -- with the final 5 minutes usually spent looking ahead to what topics are planned in the coming weeks.

Joining the calls

The easiest way to join the calls is to register for the ones you're interested in. (We promote them individually on this page as they are announced.) This way, you can download an event file to your calendar, and we can also send you a reminder with the conference link and dial-in info.

Upcoming calls

Date and timeTitle and registration linkAgenda Presenter(s)
15 June (11 am CET; 5 am ET; 2 am PT)Ticket Clustering of Service Ticket IntelligenceWe will be introducing the new feature of Service Ticket Intelligence - Ticket Clustering - in this session. You will first get to know the feature in detail, its data science details, the potential use cases with value, followed by a demo. Additional links will be provided if you are interested to know more details.Haodan Yang, Product Manager SAP AI Business Services
17 June (4 pm CET; 10 am ET; 7 am PT)Lead to Cash: Turn Prospects into Lifetime CustomersThe Lead to Cash process brings together SAP Customer Experience solutions and SAP S/4HANA to achieve this goal. It creates a seamless experience not only for your customers, but also for your sales employees.

In this SAP Community Call you will:
- Get to know the Lead to Cash B2B Customer Journey and its benefits
- Understand which activities are driven by the Lead to Cash process in SAP Customer Experience and SAP S/4HANA as part of the Intelligent Enterprise
- Get an overview of distinct suite qualities that characterize SAP’s intelligent suite of seamlessly integrated applications
- Learn which assets and resources are available to support your implementation projects along the Lead to Cash process
Join this call and take the opportunity to ask your questions.
Christian Anderka,
Product Manager, SAP Customer Experience, SAP SE

21 June (5 pm CET; 11 am ET; 8am PT)Customer Journey from On premise Integration to the CloudSAP customers are on a digital transformation journey and also want to move their integration platform to the cloud. This helps them to modernize their IT landscape and scale their businesses as they grow into an Intelligent Enterprise.

SAP customers are on a digital transformation journey and also want to move their integration platform to the cloud. This helps them to modernize their IT landscape and scale their businesses as they grow into an Intelligent Enterprise.

In this session we will have Dr. Vadim Klimov, an integration veteran and Black Belt from customer arm, sharing their evolution of SAP Integration landscape and migration from SAP Process Orchestration to SAP Integration Suite. He will talk about challenges faced and lessons learnt.
This session will include a presentation followed by a live panel discussion with Gayathri Narayana and open Q&A.
Dr. Vadim Klimov,
SAP integration architect and developer @Arm (Cambridge, UK) and Gayathri Narayana,
Senior Product Manager @SAP
22 June (4 pm CET; 10 am ET; 7 am PT)SAP Data Intelligence - Hybrid Data ManagementSAP Data Intelligence is the solution for unified data orchestration, integration and cataloging across any hybrid landscape spanning cloud, on-premise as well as BYOL (Bring Your Own License). Explore how SAP Data Intelligence can help you leverage and reuse all existing SAP on premise EIM tools, including SAP Data Services and SAP Information Steward, to safeguard past investments and transition smoothly to the cloud at your own pace.Silvio Arcangelli
Product Manager, SAP Data Intelligence
23 June  (5 pm CET; 11 am ET; 8am PT)SAP Cloud SDK series: Easy consumption of OpenAPI services using OpenAPI Client Generator of SAP Cloud SDK for JSThere are hundreds of OpenAPI services published on SAP Business Hub. To consume these services in your cloud applications you would make use of connectivity services and write a lot of boilerplate code in addition to your business logic.

The SAP Cloud SDK provides means to generate type-safe clients for OpenAPI services (in Java, Javascript, or Typescript) so that you can focus on developing the core business functionality of your application.
In this session, you will learn how to conveniently consume OpenAPI services on SAP BTP using the SAP Cloud SDK for JavaScript. You will also learn how to offer and configure your services as a pregenerated client specifically for your service in case you are a service owner.
Marika Marszalkowski, Senior Developer at SAP
24 June (8 pm CET; 2 pm ET; 11 am PT)Enabling your Workforce for Success Using SAP Enable Now Join us for an interactive panel interview with some of our leading SAP Enable Now customers McCormick, Comcast, and CONA Services to gain some insights from our leading customers in the training and adoption space. Learn how they focus on their end users every day and listen to some of their challenges around training and adoption of different systems and tools. Gain some insights on how they have overcome some of the obstacles with their end users and how to get your executive leadership to see the value of training and adoption.Michele Bural, Manager of Learning and Development @Cona Services;
Rose Kane, Global Program Manager @McCormick & Co; and
Mike Sidebottom, Learning Experience Designer @Comcast


28 June (5 pm CET; 11 am ET; 8am PT)SAP Fiori Custom Code Migration App: analyze your custom code for SAP S/4HANA and cloud

(Americas session)

(APJ session)
One of the first steps in any digital transformation journey is understanding all the modifications and extensions implemented in your SAP ERP on-prem system and how much of that code you actually need to take over to the SAP S/4HANA or move to the cloud. SAP Business Technology Platform, an essential part of the RISE with SAP offering and the foundation of the Intelligent Enterprise, can support customers and partners to perform this analysis. The SAP Fiori Custom Code Migration App runs on SAP BTP ABAP Environment and performs SAP S/4HANA and cloud readiness checks on your custom code, displaying the results with comprehensive filtering and navigation capabilities. The App also identifies unused custom code based on your collected usage data and suggests potential semi-automation opportunities made possible with the ABAP Development Tools (ADT). Join this interactive session to understand how you can use the SAP Fiori Custom Code Migration App in your custom code migration projects. Our product experts will be there to show you the App in action and answer your questions live.Olga Dolinskaja, Product Manager for ABAP Platform @SAP


29 June (5 pm CET; 11 am ET; 8am PT)RISE with SAP – Your Path to the Intelligent EnterpriseWe are surrounded by different drivers for change. Businesses would like to protect their chances for growth and remain competitive. SAP introduced RISE back in Jan. 2021 as a holistic on-your-terms and on-your-timeline transformation to an intelligent enterprise. In this session you learn about RISE offering and how that help customers in their transformation journey regardless of your starting point.Khaled Musilhy, Solution Strategy and Go-To-Market lead @SAP
5 July (5 pm CET; 11 am ET; 8am PT)Making the Intelligent Enterprise a Working Reality by Focusing on AdoptionGain insights into how adoption is key to realizing business value and to making the Intelligent Enterprise a working reality. In this session, you’ll discover how SAP supports companies to achieve three critical business outcomes including increased resiliency, performance, and sustainability. We will share how SAP is delivering high-quality experiences by taking a comprehensive view on quality including Cloud, high availability and performance, ease of implementation and integration, and a compelling user experience.
Eva Zauke, SVP, Global Head of SAP Enterprise Adoption, SAP SE
5 July  (6 pm CET; 12 pm ET; 9 am PT)Low-code/No-code development with SAP BTPLearn about how to boost your company’s agility and develop processes and apps faster, without using any code:
• Why is low-code/no-code relevant for SAP customers?
• SAP’s LCNC strategy
• LCNC process automation
• LCNC app development
Eric Solberg,
Chief Architect SAP Extension Suite @SAP
6 July (5 pm CET; 11 am ET; 8am PT)Enabling Your Workforce for SuccessWorkplace learning has gained in importance given the increased need for organizational agility, upskilling/reskilling and remote and virtual learning caused by the COVID-19 pandemic. The Facilitating Lifelong Learning research program is investigating how companies can most effectively facilitate all types of and motives for learning. Based on an extensive review of academic and business literature and qualitative customer interviews, audience members can expect to learn:

- Key psychological, organizational, and technological factors in a learner experience
- How learning technology and strategy can support learner's unique needs
- What learning leaders currently view as key challenges and priorities for their learning technology and strategy.
Kerry Brown, Head of Transformational Change & Future of Work, Global Customer Success @SAP
8 July (4 pm CET; 10 am ET; 7 am PT)Explore SAP’s Integration Reference Content for your End-to-End Business ProcessesIn this call you will learn about the suite quality “end-to-end business process blueprints" and
get to know how to reduce your planning efforts for implementation projects. Gain insights how architecture decisions are supported by leveraging process blueprints following the Industry Reference Architecture standard.
You will also learn how end-to-end business process documentation is intuitively linked to detailed API information, available in SAP API Business Hub. Join us and take the opportunity to get your questions addressed live.
Carsten Puschke
Director, Cross-Product Architecture Product Management @SAP SE

Requesting and suggesting topics and sessions

Email your suggestions directly to community@sap.com. We'll do our best to find the right topic expert and schedule the session in the coming months.

Asking questions and providing feedback

Email your questions and feedback directly to community@sap.com.

Accessing replays